Your Guide to Getting Answers
from CoOportunity Health

Members Employers Brokers Providers Insurance Shopper

Important phone numbers for members

Member Services:
Questions about benefits, claims or plan information? Call to speak with a Member Services representative
1.888.324.2064
7a - 6p | Mon-Fri

Website Support:
Assistance with access to secure member website eTools
1.888.511.6131
8a - 5p | Mon-Fri

Mail Order Pharmacy:
myMailRx is an easy way to save money for drugs you take on an ongoing basis. Call to sign up or check on an order
1.800.591.0011

CareLineSM 24/7:
Need advice from a nurse? Call anytime day or night with urgent care or health questions
1.888.324.2064
24 hours a day | 7 days a week


Premium Payments & Billing:
Assistance from membership accounting experts
1.888.827.0181
8a - 5p | Mon-Fri

 

Special information for members enrolling through the health insurance marketplace (HealthCare.gov)

For individuals and families who completed a Health Insurance Marketplace application and enrolled through HealthCare.gov, it is important that you notify the Marketplace directly to make plan changes or to update your contact information.
Qualification & Verification of Premium or Cost Sharing Assistance:
1.800.318.2596
24 hours a day | 7 days a week
Plan or Membership Changes:
1.800.318.2596
24 hours a day | 7 days a week
Member Services:
1.888.324.2064
7a – 6p (CT) | Mon–Fri

Hearing & Speech
Impaired (TTY)
1.888.850.4762
7a – 6p (CT) | Mon–Fri

LiveChat Service for
Registered Members
8a – 5p (CT) | Mon–Fri
 
Enrollment Hotline:
1.866.217.6111
8a – 6p (CT) | Mon–Fri

Broker Service:
1.855.813.3889
8a – 6p (CT) | Mon–Fri

Provider Benefits & Eligibility:
1.888.324.2064
7a – 6p (CT) | Mon–Fri

Company Headquarters:
2700 Westown Parkway
Suite 345
West Des Moines, IA
50266-1411
515.777.7050
Fax: 515.288.0386
 
HealthCare.gov
Health Insurance
Marketplace

Call Center for
Individuals & Families:
1.800.318.2596
TTY: 1.855.889.4325
Available 24/7

Call Center for
Small Businesses:
1.800.706.7893
TTY: 1.800.711.7893
9a – 7p (ET) | Mon–Fri
 

 

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