Member Services: Questions about benefits, claims or plan information? Call to speak with a Member Services representative 1.888.324.2064 7a - 6p | Mon-Fri
Website Support: Assistance with access to secure member website eTools 1.888.511.6131 8a - 5p | Mon-Fri
Mail Order Pharmacy: myMailRx is an easy way to save money for drugs you take on an ongoing basis. Call to sign up or check on an order 1.800.591.0011
CareLineSM 24/7: Need advice from a nurse? Call anytime day or night with urgent care or health questions 1.888.324.2064 24 hours a day | 7 days a week
Premium Payments & Billing: Assistance from membership accounting experts 1.888.827.0181 8a - 5p | Mon-Fri
Renewal Hotline: Assistance in making a plan change for 2015. 1.855.394.8844 7a-6p (CT) Mon-Fri
Employer Service: Benefits and claims questions 1.888.324.2064 7a - 6p | Mon-Fri
Employer Website Support: Assistance with secure Employer eTools and password resets 1.888.449.9598 8a - 5p | Mon-Fri
Billing & Enrollment: Assistance from membership accounting experts 1.888.880.9114 8a - 5p | Mon-Fri
Group Sales: Inquiries about group plans 1.866.217.6111 8a - 6p | Mon-Fri
Broker Service: Quoting and enrollment support 1.855.813.3889 8a – 6p | Mon–Fri
Broker Website Support: Please contact the delegate at your CoOportunity Health agency for help with secure Broker eTools and password resets
Member Services: Member benefits, eligibility and claims inquiries 1.888.324.2064 7a – 6p | Mon–Fri
Benefits & Eligibility Verification: Member/patient benefits and eligibility verification 1.888.324.2064 7a - 6p | Mon-Fri
Provider Website Support: Assistance with secure Provider web and password resets 1.855.699.6694 8a - 4p | Mon-Fri
Pharmacy Hotline: Benefits, eligibility and formulary questions 1.800.492.7259 24 hours a day | 7 days a week
Provider Claims & Reimbursement: Questions about provider claims 1.800.444.4558 7a - 5p | Mon-Fri
Provider EDI Support: Assistance with electronic data information and exchange 1.855.699.6694 8a - 4p | Mon-Fri
Sales & Enrollment Hotline: Benefits experts provide assistance with plan selection, qualification for subsidies, and enrollment 1.866.217.6111 8a - 6p | Mon-Fri
Pre-Enrollment Questions & Membership Verification: Check status of enrollment, assistance with general benefits information 1.888.324.2064 7a - 6p | Mon-Fri
General Company Information & Media Inquiries: 515.777.7050 8a - 5p | Mon-Fri
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