Member: My eTools

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Registration for personal account eTools is simple and easy.

Complete two easy steps to set up your account for full access to personalized information. You will need your CoOportunity Health member ID card to get started.

Step 1: Instant Access

• Enter the eight-digit member number from your CoOportunity Health ID card
• Enter your date of birth; this must match the date we have on file for you
• Create an account by setting up your username, password, and security questions

You’ll then have access to your personal CoOportunity Health information.

Step 2: Full Access

• In a few days you will receive a letter in the mail containing an activation code
• Follow the steps outlined in the letter to gain full access to your secure personal health information

My eTools on your Desktop

Registering for the secure Member portal gives you access to personalized, real-time account information. You can view claims, download plan documents and more. Think of it as your health plan dashboard that gives you access to many key features. 

Monthly eBilling

• Sign up for convenient monthly eBilling to have your premium paid directly from your bank account and to receive paperless, electronic monthly bills. 

Complete Health Assessment

• Take your online health assessment – step two in your goal to earn the Healthy Rewards $100 gift card (step one is  getting a physical exam)

LiveChat with Member Services

• Chat securely with member services representatives 8 a.m. to 5 p.m., Monday-Friday

Secure Email Messages

• Read and respond to secure email messages from member services or other CoOportunity Health representatives you may be working with like personal health support nurses

Medical and Pharmacy Benefits Information

• Download important health plan documents including your individual policy or benefits certificate, summary of benefits and coverage (SBC), and benefits summary chart

Claims History & EOBs

• View recent claims and generate claims history reports in various date parameters
• Sign up to receive your Explanation of Benefits (EOB) statements online

Search Network & Save Personal Provider Information

• Search for local and national providers and personalize your homepage with convenient access to your personal providers

Decision Support Tools & Health & Wellness Resources

• Access the symptom checker and our A-Z health and wellness content library including hundreds of articles and videos

My eTools on your Mobile Phone

Need to look up your benefits while on the go? No problem. Simply go to coOportunityhealth.com from your smartphone browser and bookmark us to your phone's homepage for easy access. Some of the mobile eTools include:

• Find a Doctor, Clinic or Hospital
• Find a Pharmacy
• Find a Drug on Drug List
• View ID Card
• Call Member Services
• Call CareLine 24/7
• Access Symptom Checker
• Access Health A-Z Library

Learn more by reading our mobile website fact sheet.